Shipping & Returns

United States

Shipping

  • Standard with tracking (no signature) for orders over $150: Free (7-10 days)
  • Standard with tracking (no signature) for orders under $150: $12 (7-10days)
  • Expedited with tracking: $25 (3-5 days)
  • Express with tracking: $50 (1-2 days)

Please note: the above delivery times exclude pre-orders and made-to-order items.

Returns: Shop with confidence with 21-days postage paid returns for store credit (no return fee) or refund ($28 processing fee). Final sale, made-to-order items and vegan shoes are non-refundable and can't be returned or exchanged.

International

Shipping: At this time we ship to select international destinations. Cost of shipment will be displayed in the checkout page. If your destination does not show in checkout, please contact us.

Returns: We do not accept returns on international orders.

International buyers, please note: There may be taxes, duties and/or VAT costs applied by customs towards your order before the delivery of your package; such fees may be significant. These charges are not inclusive of the original shipping amount and will not be paid for or reimbursed by Axis Tango; they are your responsibility. If you don't claim your package or refuse it, you will not be refunded by Axis Tango. We are required by law to declare all items at their full price and cannot alter this amount to decrease international custom fees. Please be aware of your country's policies before you place your order.